PSYCHOLOGICAL MECHANISMS OF CONFLICT RESILIENCE FORMATION IN COURT EMPLOYEES

Abstract

Professional activity in the judicial sphere is characterized by high levels of psychological tension, resulting from significant responsibility for decision-making, constant exposure to stress factors, and the necessity for effective management of conflict situations.This article presents the results of an empirical study examining the psychological mechanisms underlying the formation of conflict resilience among employees of Ukraine’s judicial system. The empirical investigation provided a comprehensive understanding of the studied phenomena and their interrelationships. Data analysis from 72 respondents (court administrative staff) revealed several important patterns that warrant detailed examination both in terms of their statistical significance and from the perspective of theoretical interpretation within the context of contemporary approaches to conflict psychology and occupational stress. A statistically significant negative correlation was established between stress resilience and constructive behavior in conflicts, confirming the pivotal role of stress management in developing conflict resilience. A self-assessment paradox was identified – a discrepancy between subjective evaluations of conflict resilience and objective indicators, highlighting the need for enhanced professional reflection. Gender analysis demonstrated that women rate their conflict resilience higher than men, reflecting socio-cultural characteristics of self- perception. Practical recommendations include the development of stress resilience programs, self-perception correction initiatives, and gender-sensitive approaches to professional development for judicial employees.